Network and Telecommunications

Network and Telecommunication

Network and Telecommunications, an office within User Support Services, is responsible for the maintenance of the data and voice infrastructure on the Rhode Island College campus.

What We Do

Network and Telecommunications is responsible for the maintenance of the data and voice infrastructure on the Rhode Island College campus.

Contact Information

Question or Request? Contact the Helpdesk

All IT requests, including ones you believe Network and Telecommunications will help you with, should be made through our Helpdesk. When you contact the Helpdesk a staff member will connect you with the best person to assist you.

Email the Helpdesk Call the Helpdesk

Responsibilities

This office is responsible for all low voltage data and telecommunications systems on campus, including Ethernet, WiFi, telephony (contact center/voicemail/dial tone/fax lines/E911), Emergency/Blue Light and elevator phones, door access hardware, burglar/panic button alarms, security camera hardware, and Internet access.

Long-Term Initiative

Long-term initiatives include physical route separation and diversification for all building fiber optic uplinks, upgrading and consolidating building alarm and door access systems, establishing a secondary Internet point-of-presence, and improving surveillance camera coverage and reliability across campus. 

Staff