Instructional Support

Audiovisual is a function of the Help Center that provides instructional support services with a full range of instructional media, related services and equipment for faculty, staff, and students.

Support Services We Provide

Electronic Classrooms

At Rhode Island College an electronic classroom is a traditional classroom equipped with multimedia devices to enhance presentation. We setup, maintain and support these learning facilities.

Computer Lab Reservations

With the exception of the School of Social Work computer lab, all classroom computer labs on campus are scheduled on a semester basis by the Scheduling Office: call the Scheduling Office at 401-456-8203. The Scheduling Office maintains the schedule of the computer labs until the release of the College Bulletin. After publishing the schedule of classes for a new semester in the Bulletin, the Scheduling Office transfers the task of scheduling computer labs for the new semester to User Support Services: call User Support Services at 401-456-8803. The School of Social Work maintains the schedule for its own computer lab. 

For clarification and information about lab scheduling, please email User Support Services at helpdesk@ric.edu or call User Support Services at 401-456-8803.

Computer Lab Access

Computer labs are accessed with your RIC ID card to open the room's door. Problems with room access should be immediately reported to the Office of Security and Safety for resolution. If you do not have a RIC ID card, please reach out to our Office of Human Resources.

IT Equipment Loaner Requests

Through Information Technology Service's Service Center, you can request loaner IT equipment.

Request a Faculty/Staff Equipment Loan Request a Student Equipment Load

Technical Assistance

The Help Center is here to provide you with instructional support.

Rhode Island College entrance

Contact

User Support Services

User Support Services is here to assist RIC students, faculty, and staff with all of their technology needs.