Audio-Visual Equipment Maintenance and Access
Support Services We Provide
Electronic Classrooms
At Rhode Island College an electronic classroom is a traditional classroom equipped with multimedia devices to enhance presentation. We setup, maintain and support these learning facilities.
Computer Lab Reservations
With the exception of the School of Social Work computer lab, all classroom computer labs on campus are scheduled on a semester basis by the Scheduling Office: call the Scheduling Office at 401-456-8203. The Scheduling Office maintains the schedule of the computer labs until the release of the College Bulletin. After publishing the schedule of classes for a new semester in the Bulletin, the Scheduling Office transfers the task of scheduling computer labs for the new semester to User Support Services: call User Support Services at 401-456-8803. The School of Social Work maintains the schedule for its own computer lab.
For clarification and information about lab scheduling, please email User Support Services at helpdesk@ric.edu or call User Support Services at 401-456-8803.
Computer Lab Access
Computer labs are accessed with your RIC ID card to open the room's door. Problems with room access should be immediately reported to the Office of Campus Police for resolution. If you do not have a RIC ID card, please reach out to our Office of Human Resources.
IT Equipment Loaner Requests
Through Information Technology Service's Service Center, you can request loaner IT equipment.
Request a Faculty/Staff Equipment Loan Request a Student Equipment Load
Need Technical Assistance?
All IT questions and requests should be made through our Helpdesk. When you contact the Helpdesk a staff member will put you in touch with the best person to assist you.

Contact
User Support Services
User Support Services is here to assist RIC students, faculty, and staff with all of their technology needs.
- emailhelpdesk@ric.edu
- phone(401) 456-8803
- placeGaige Hall, Room 105